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Cloud environments create a big challenge when it comes to tracking metrics and end-user experience. As companies move to the cloud, whether by using SaaS apps or migrating apps to AWS, IT’s ability to see typical network metrics has disappeared, resulting in a loss of control. 

This guide provides five metrics you can use to help find a balance between keeping users happy and IT mostly hands off. These metrics can act as your building blocks to measuring end-user experience and network performance in the cloud.