IT teams are facing a modern world of technology ruled by end-user experience. It's become part of IT's job to satisfy users, even though legacy environments and networks weren't designed in this era. They bring a lot of benefits, but hybrid cloud environments are complicated, and SaaS apps are distributed and hard to control and monitor.
With the continued adoption of cloud services, IT teams are losing sight of the metrics they've traditionally depended on, leading to a lack of visibility.
In this 30-minute webinar you'll learn:
- Which metrics to use in the age of end-user experience
- How to quantify an intangible thing like end-user experience
- Why the way you capture metrics is an important piece of the puzzle